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Allow employees to update their personal and professional information directly.
Employees can view and download their pay slips and tax forms at their convenience.
Employees can apply for leave, view their leave balance, and track the status of their leave requests.
Enable employees to enroll in and manage their benefits packages.
Employees can record their working hours, view timesheets, and report their time directly.
Book meeting rooms effortlessly through an intuitive reservation system.
Reserve desk space in advance, ensuring you have a spot in your preferred office location.
Record their professional experience and their competencies.
Access a central repository of HR documents, policies, and employee handbooks.
Manage and update emergency contact details.
Access all self-service features on the go from any mobile device.
A personalized dashboard to view all relevant HR information and tasks at a glance.
Communicate directly with HR and management for inquiries or support.
View work schedules, upcoming shifts, and public holidays.
Access resources and guidelines for maintaining health and safety at work.
Receive real-time notifications about updates, approvals, and changes.
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Employees can easily submit tickets detailing their issues or requests.
Users categorize their tickets by type (e.g., IT, HR, Facilities) to streamline processing.
Tickets can be marked with priority levels to ensure urgent matters are addressed promptly.
Employees can track the status of their tickets from submission to resolution.
Automatic acknowledgments or updates are sent to keep the submitter informed.
After a ticket is resolved, employees can provide feedback on the service received.
A searchable FAQ section is available to help employees resolve common issues quickly.
Clear escalation paths are established for issues that require higher-level intervention.
Administrators have access to a dashboard for analyzing help desk activity and metrics.
Manage user roles and permissions within the help desk system to ensure data security.
Users can attach documents or screenshots to their tickets to provide additional context.
The help desk is accessible via mobile devices, allowing employees to submit and track tickets on the go.
Support multiple languages to accommodate a diverse workforce.
Customize ticket submission forms to capture specific information needed for different types of requests.
Integrate with existing email systems to facilitate communication and ticket management.
